MAP & Price Match Policy
At TennisPlaza, we are committed to offering competitive prices on tennis racquets, shoes, apparel, strings, and accessories from leading brands.
Our pricing practices include compliance with manufacturer Minimum Advertised Price (MAP) policies and a Price Match Guarantee for qualifying products sold by authorized U.S. retailers.
What Is a Minimum Advertised Price (MAP) Policy?
MAP stands for Minimum Advertised Price. It is a pricing policy established by a manufacturer that sets the minimum price at which authorized retailers may advertise certain products.
MAP policies are intended to help maintain consistent advertised pricing across retailers and support the manufacturer's distribution strategy. The specific requirements and conditions vary by brand.
A Minimum Advertised Price is not necessarily the same as the final selling price. Depending on the manufacturer's policy, a retailer may be permitted to sell an item below its advertised MAP price without publicly advertising that lower price.
How MAP Pricing Affects Tennis Equipment
Many leading tennis brands apply MAP policies to selected racquets, shoes, apparel, and other products.
As an authorized retailer, TennisPlaza follows applicable manufacturer advertising policies. As a result, certain products may display prices online that differ from prices available in our retail stores.
We also provide additional shopping benefits, including professional racquet stringing and eligible shipping promotions.
For current shipping rates, promotions, eligibility requirements, and restrictions, please review our Shipping & Fulfillment Policy .
TennisPlaza Price Match Guarantee
Found a lower price at another authorized U.S. retailer? TennisPlaza will match a qualifying competitor's price on the same product, subject to the conditions below.
Our Price Match Guarantee is designed to help customers shop confidently while ensuring that price comparisons are based on equivalent products and purchase conditions.
Price Match Requirements
To qualify for a price match, all of the following conditions must be met:
- Identical Product: The competitor's product must be the same item offered on TennisPlaza.com.
- Verifiable U.S. Price: The competitor's lower price must be publicly verifiable online at a U.S.-based online store, and the product must be available for shipping to a valid U.S. address.
- Authorized Retailer: The competitor must be a U.S.-based authorized dealer of the brand or product being price matched.
- Eligible Retail Website: Auction websites and price comparison websites are not eligible for price matching.
- New Product with Warranty: The competitor's product must be brand new and include the full manufacturer's warranty.
- Total Comparable Price: The competitor's full price is considered when evaluating the price match, including applicable shipping and racquet stringing charges.
- No Combined Discounts: Price matching cannot be combined with other offers, promotions, or discounts.
- 30-Day Eligibility: Price matching is available for new orders or previous orders placed within 30 days of the original purchase date.
How to Request a Price Match
To request a price match, contact our sales or customer service team with the product information and a link to the competitor's advertised price.
Our team will review the request according to the requirements listed above.
For orders already placed, requests must be submitted within 30 days of the original purchase date.
Questions About MAP or Price Matching?
If you have questions about manufacturer MAP policies, advertised prices, or our Price Match Guarantee, please contact TennisPlaza Customer Service.
USA Toll-Free: 1-800-955-7515
WhatsApp: +1 (305) 574-6707
Email: [email protected]
Customer Service Hours:
Monday-Friday: 9:00 AM - 5:00 PM ET
Saturday-Sunday: Closed
Learn more about our customer commitments in Our 7 Promises , or continue shopping at TennisPlaza.com .
